Alternative Delivery Channels (ADCs) in Digital Payments for Payment Service Providers
Course Feature
Class Description
OBJECTIVE:
The objective of the course is to enable learners to identify and describe key alternative delivery channels (ADCs) in digital payments, analyze their operational and technological requirements, apply relevant risk management and compliance practices, and develop practical strategies for deploying ADCs to enhance service delivery and promote financial inclusion.
TARGET GROUP
This course targets staff of banks, payment service providers, and fintech companies involved in digital payment operations. It is particularly relevant for product managers, operations officers, compliance and risk officers, IT and digital channels staff, and senior managers overseeing alternative delivery channels.
COURSE CONTENTS
i. Overview of Alternative Delivery Channels (ADCs) in Digital Payments
ii. Regulatory and Compliance Requirements for ADCs
iii. Risk Management and Security Considerations
iv. Operational Management and Customer Experience Optimization
v. Innovations and Emerging Trends in Digital Payment Channels
vi. Integrating ADCs into Payment Systems and Business Models
vii. Identifying requirements and the steps involved in selecting the right provider and solution
viii. Monitoring, maintenance and scaling-up of the ADCs after going live
COURSE FEE
The course is offered at TZS 1.0 million for resident participant and TZS 2.7 million for non-resident. This fee covers tuition, course materials, lunch, and mid-session refreshments.
PAYMENT DETAILS
Please make the payment of your fees using the following channel:
1. Local Participants from Commercial Banks
Bank Transfer through TISS Transferee Bank: Bank of Tanzania Account Number: 9944713006
Account Name: Course Fees SWIFT CODE: TANZTZTXXXX
2. Local Participants from Government Agencies
Transferee Bank: Bank of Tanzania Account Number: 9924191003 Account Name: Bank draft Issued SWIFT CODE: TANZTZTXXXX
3. Foreign Participant Account Details
Bank Name: Citibank
Bank Swift Code: CITIUS33 Account Holder: Bank of Tanzania Account Number: 36113007
MODE OF APPLICATION
Please apply through the Bank of Tanzania Academy website at https://academy.bot.go.tz/ at latest two (2) days before the commencement of the programme.
The Principal,
Bank of Tanzania Academy,
P.O. Box 131, Capri-Point,
MWANZA
+255 (0) 28 2 500 982/709/983 +255 (0) 28 2 503 380
Email: academy@bot.go.tz