CERTIFIED MICROFINANCE PROFESSIONAL PROGRAMME

Class Description

A. INTRODUCTION

The Bank of Tanzania Act, 2006, and the Banking and Financial Institutions Act, 2006 mandate the Bank of Tanzania to license, regulate, and supervise banks and financial institutions in Tanzania. As a regulator, the Bank of Tanzania is entrusted with ensuring a stable, sound, and safe banking sector and financial system.

Hitherto, the Microfinance subsector play an important role in the country by providing access to funds for low-income earners, encouraging entrepreneurship and self-sufficiency, empowering women in society, and providing employment.

The objective of microfinance institutions is to provide financial services to help encourage entrepreneurs in impoverished nations to act on their ideas and obtain the financial tools available to do so and to eventually become self-sustainable. Additionally, some microfinance institutions provide financial and business education in order to best position their clients for starting up a small business or to act efficiently as an entrepreneur.

B. OBJECTIVE OF THE PROGRAMME

This programme enables practitioners to acquire skills that enhance professionalism, business ethics, and conduct while engaging in microfinance activities. Furthermore, the programme aims to equip trainees with a comprehensive understanding of the regulatory prerequisites associated with the field.

The specific objectives of this programme are to:

(a) Enhance compliance with legal and regulatory requirements,

(b) Enhance market conduct practices in the microfinance sub-sector,
(c) Instill risk management culture in the microfinance sub-sector, (d) Enhance financial and information system management,

(e) Enhance financial sustainability and social impact,

(f) Enhance responsible finance practices in the microfinance sub-sector.

C. PROGRAMME CONTENTS

The programme comprises eight (8) modules which will be covered in ten (10) days in fulltime class mode. The modules are as follows;
1. MCP0101: Overview of Microfinance Business and Its Evolution:

After completion of this module, learners will be able to;

• Analyse the history and evolution of the Microfinance sector and its development in Tanzania,
• Describe the categories of microfinance service providers in Tanzania,

• Explain microfinance business models and the role of microfinance in the financial sector,
• Analyse the relevance and features of microfinance service providers in

Tanzania, and

• Identify challenges and limitations of the micro-finance sub-sector.

2. MCP0102: Legal and Regulatory Framework for Microfinance in Tanzania:

After completion of this module, learners will be able to;

• Describe various Legal and Regulatory Microfinance Frameworks applicable in

Tanzania,

• Apply Regulatory Requirements for conducting Microfinance business in

Tanzania, and

• Understand the Supervision of microfinance business in Tanzania by the Bank of Tanzania.

3. MCP0103: Microfinance Lending Practices:

After completion of this module, learners will be able to;

• Apply Lending Policy in day-to-day microfinance operations as per (The Microfinance (Non-Deposit Taking Microfinance Services Providers) regulations 2019),
• Conduct credit analysis for different types of customers and prepare credit reports for making decisions,
• Perform loan classification and compute loan provision to different categories of loans as per guidelines issued,
• Conduct portfolio analysis and monitor loan portfolio to ensure a business has a clean portfolio, and
• Compute non-performing loans and apply best recovery practices for nonperforming loans to existing customers.

4. MCP0104: Microfinance Risk Management:

After completion of this module, learners will be able to;

• Explain various concepts of credit risk management in microfinance business,

• Identify and measure risks related to microfinance business and operations,

• Manage risks related to microfinance business and operations,

• Monitor and evaluate credit risks related to microfinance business and operations.

5. MCP0201: Products and Services in Microfinance:

After completion of this module, learners will be able to;

• Develop and categorize products and services offered by microfinance,

• Illustrate Microfinance Product Development Process,
• Understand and cope with emerging issues in microfinance services, and

• Tackle challenges in the provision of microfinance services.

6. MCP0202: Business Ethics and Customer Relationships in Microfinance:

After completion of this module, learners will be able to;

• Describe the principles and importance of business ethics,

• Apply customer relationship management strategy,

• Exercise best ethics practices in customer handling, and

• Describe various ways to get customer feedback.

7. MCP0203: Microfinance Leadership and Governance:

After completion of this module, learners will be able to;

• Explain the importance of leadership and good governance in microfinance,

• Identify ethical issues in the governance of Microfinance institutions,

• Formulate and develop strategic planning in microfinance business,

• Apply human resources management skills in microfinance business, and

• Describe the roles and importance of microfinance associations.

8. MCP0204: Financial and Social Performance Management:

After completion of this module, learners will be able to;

• Explain the importance and users of financial statements and their needs,

• Evaluate and analyze financial statements for making credit decisions,

• Evaluate and analyze microfinance business performance, and

• Compute and interpret performance indicators in microfinance.

D. SCHEDULED DATES AND VENUE

The programme will be conducted from 29th September to 10th October 2025 at the Bank of Tanzania Arusha Branch.

E. PROGRAMME FACILITATORS: This course will be facilitated by the Bank of Tanzania Academy in collaboration with the Directorate of Financial Sector Supervision.

F. TARGET GROUP: The Microfinance Certification Programme targets new and existing practitioners in microfinance operations, owners of micro-finance – Tier II, Board Members, Management Staff, Loan Officers, Compliance Officers in microfinance – Tier II, Accountants, Auditors, ICT personnel, Auctioneers, Consultants, and any interested person.

G. FEES

The fee for each participant is TZS 500,000/- or TZS 2,700,000/- for non-residents, covering tuition, course materials, catering, and mid-session refreshments. Participants will be responsible for their travel costs and upkeep. Please make the payment of your fees using the following channel:

Local Participants

Account Number: 9924191003

Account Name: Bank Draft Issued

SWIFT CODE: TANZTZTXXXX

Foreign Participants

Bank Name: Citibank Bank

Bank Swift Code: CITIUS33

Account Holder: Bank of Tanzania

Account Number: 36113007

H. MODE OF APPLICATION

Please apply via https://www.surveymonkey.com/r/X6V587P at least two (2) working days before the commencement of the programme. In case of any enquiry, please don’t hesitate to contact Mr. Daniel Mkude through mobile number +255 769 085 002 or email address dmcostantino@bot.go.tz or Ms. Tulla Mwigune through mobile number +255 762 114 297 or email address twmwigune@bot.go.tz.